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Nuove funzionalità di Ministra PRO rilasciate a Marzo

Nuove funzionalità di Ministra PRO rilasciate a Marzo

 

IL software Ministra PRO è stato aggiornato a marzo. Le nuove funzionalità semplificheranno il lavoro con i set-top box MAG basati su Linux e Android. Abbiamo implementato l'intelligenza artificiale per fornire un migliore supporto agli utenti. Tutto questo renderà l'esperienza del prodotto ancora più efficiente e conveniente.

Login automatico per MAG LINUX

Risparmiare tempo agli utenti è la nostra priorità. Ecco perché la nuova funzione di login automatico sarà una soluzione utile per chi vuole evitare di digitare di nuovo login e password per i set-top box MAG. Ora devi solo caricare un file con gli indirizzi MAC dei dispositivi che desideri connettere e verranno sincronizzati automaticamente.

Accesso rapido per Android

Per evitare che il personale del servizio video dedichi ore alle attività manuali, Ministra PRO ha implementato l'accesso rapido. Ciò renderà l'attivazione di ogni nuovo abbonato una questione immediata. Tutto quello che devi fare è scansionare il codice QR con il tuo smartphone e il dispositivo del cliente sarà pronto per l'uso.

Supporto AI

A volte le cose accadono quando hai bisogno di un aiuto esperto, ma un tecnico non è sempre disponibile. Ecco perché il team di supporto tecnico è stato rafforzato con l'intelligenza artificiale. È disponibile per gli utenti 24 ore su 24 ed è pronto ad aiutare in tutte le questioni.

 

L'integrazione di metodi automatizzati e intelligenza artificiale per il supporto consentirà agli utenti di godere ancora di più dei contenuti e aiutarli a utilizzare il servizio video in modo più efficiente.

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Gamification nell’IPTV: come attirare e fidelizzare gli spettatori

Lo sviluppo della televisione interattiva (IPTV) ha trasformato radicalmente il modo in cui i fornitori di servizi cercano di attrarre e mantenere la propria clientela. Con la crescente concorrenza dei servizi Over-the-Top (OTT), della televisione via cavo tradizionale e di altre piattaforme digitali, gli operatori devono affrontare sfide sempre più complesse per catturare l'attenzione degli abbonati, contrastando il cambiamento delle abitudini di consumo, la pressione sui prezzi e la sovrabbondanza di contenuti. Una delle soluzioni più efficaci a questo problema è la gamification, ovvero l’integrazione di elementi e principi del gioco in contesti non ludici. Inserendo la gamification all’interno di una piattaforma IPTV, gli operatori possono aumentare il coinvolgimento degli utenti, rafforzare la fedeltà al brand e distinguersi in un mercato altamente competitivo. Questo articolo esplora il potenziale della gamification nei servizi IPTV, analizza strategie e vantaggi e fornisce raccomandazioni per la sua implementazione.